Frequently Asked Questions

Product Information

What makes Deep Space Sound mallets different from other gong mallets?

Our mallets are handcrafted with premium materials and designed for both professional sound healers and dedicated practitioners. Each mallet is engineered to bring out specific tonal qualities - from the deep resonance of our B1 Mallet to the bright harmonics of our X1 Mallet. We focus on creating instruments that not only sound exceptional but feel balanced and comfortable during extended playing sessions.

What's included in the Full Range Set of 5?

The Full Range Set includes a pair of rollers, plus three specialized mallets: the X1 (for harmonics and overtones), R1 (for mid-range tones), and B1 (for deep bass frequencies). This comprehensive collection is suitable for gongs 16" and larger and provides everything you need to explore the full sonic spectrum of your instrument.

Do you offer custom mallet services?

Yes! We create custom mallets tailored to your specific needs, gong type, and sound preferences. Contact us at deepspacesoundscape@gmail.com to discuss your custom requirements. Lead times vary depending on specifications and current order volume.

What size gong do I need for your mallets?

Our Full Range Set of 5 is designed for gongs 16" and larger. For smaller gongs, we recommend starting with our R1 Mallet for versatility. If you're unsure about compatibility, email us with your gong specifications and we'll provide personalized recommendations.

Materials and Construction

What materials are used in Deep Space Sound mallets?

We source only the highest grade materials for our mallets. Our padding uses premium felt and wool combinations, while handles are crafted from quality hardwoods. The X1 Mallet features a specialized composite core for enhanced harmonic response. We avoid adhesives in favor of integrated construction techniques that create instruments built to last.

How long do Deep Space Sound mallets last?

With proper care, our mallets are designed for years of regular use. Professional sound healers and frequent players often use our mallets for thousands of sessions. The longevity depends on usage frequency and care, but we build each mallet to withstand extensive playing.

Can mallets be repaired or restored?

Many minor issues can be addressed through proper maintenance. For significant repairs or restoration, contact us directly. We're committed to keeping your instruments in optimal condition and can often restore mallets to like-new performance.

Sound and Technique

Which mallet should I choose for meditation vs. performance?

For meditation and sound healing, the B1 and R1 mallets create warm, enveloping tones perfect for relaxation. For performances requiring more dynamic range, the X1 Mallet offers excellent articulation and projection. Our rollers are ideal for creating sustained, droning foundations in any context.

What's the difference between striking and rolling techniques?

Striking creates distinct sound events with clear attack and natural decay, perfect for rhythmic playing and dynamic expression. Rolling with our specialized rollers creates continuous, sustained tones ideal for meditation and ambient soundscapes. Both techniques can be used together for complex, layered compositions.

How do I care for my gong mallets?

Store mallets in a dry environment away from extreme temperatures. Avoid getting the padding wet, and gently brush off any accumulated dust or debris. The wooden handles can be occasionally treated with appropriate wood conditioner to maintain their finish and feel.

Retreats and Experiences

What can I expect at a Deep Space Sound retreat?

Our retreats combine sound healing, breathwork, yoga, and meditation in beautiful natural settings. Led by John Minks and Billy Pinkerton, each retreat offers hands-on experience with various instruments and techniques, plus time to integrate in nature. Accommodations, meals, and all activities are included.

Are retreats suitable for beginners?

Absolutely! Our retreats welcome all experience levels. No prior knowledge of sound healing or meditation is required. We provide guidance and instruction throughout, creating a supportive environment for both newcomers and experienced practitioners.

Where are your retreats held?

We primarily host retreats at Menla Mountain Retreat in Phoenicia, NY, nestled in the beautiful Catskill Mountains. This 350+ acre sanctuary provides the perfect setting for sound exploration, with world-class spa facilities and nourishing plant-based cuisine.

Check out all the retreat offerings hosted at menla here

How do I register for upcoming retreats?

Visit our retreat pages for current offerings and registration links. Spaces are limited and often fill quickly. We recommend registering early to secure your spot. Payment plans are sometimes available - contact us for details.

Ordering and Shipping

How long does shipping take?

Standard shipping within the US typically takes 5-7 business days. Expedited options are available for faster delivery. International shipping times vary by location. Custom mallets require additional production time before shipping.

Do you ship internationally?

Yes, we ship worldwide. International customers are responsible for any customs duties or taxes. Shipping costs and delivery times vary by destination. Contact us for specific international shipping quotes.

What's your return policy?

We want you to be completely satisfied with your Deep Space Sound instruments. If you're not happy with your purchase, contact us within 30 days to discuss return options. Custom mallets have different return terms due to their personalized nature.

How can I track my order?

You'll receive tracking information via email once your order ships. If you have questions about your order status, contact us at deepspacesoundscape@gmail.com with your order number.

Getting Started

I'm new to sound healing - where should I begin?

Start with our Full Range Set of 5 to explore different sounds and techniques, or begin with the versatile R1 Mallet if you prefer a single instrument. Consider attending one of our retreats for hands-on learning, or explore online resources about basic gong playing techniques.

Do you offer instructional materials or workshops?

While we don't currently offer formal instructional materials, our retreats provide comprehensive hands-on learning. We also publish regular blog articles with expert insights and practical guidance. Check out our helpful resources:

For personalized guidance, John Minks is available for consultation at deepspacesoundscape@gmail.com.

Can I try mallets before purchasing?

Due to the handcrafted nature of our instruments, we don't offer trial programs. However, our Full Range Set provides excellent versatility for exploring different approaches. If you have specific questions about which mallets might work best for your needs, we're happy to provide personalized recommendations.

Contact and Support

How can I reach Deep Space Sound for questions or support?

Email us at deepspacesoundscape@gmail.com for any questions about products, custom orders, retreats, or general inquiries. John Minks personally responds to emails and can provide expert guidance on instrument selection and sound healing approaches.

Do you have a physical showroom or store?

We operate primarily online and through our retreat offerings. This allows us to focus on handcrafting quality instruments and creating transformative experiences rather than maintaining retail overhead.

How can I stay updated on new products and upcoming retreats?

Subscribe to our email newsletter through our website to receive updates on new instrument releases, retreat announcements, and sound healing insights. Follow our blog for regular content about techniques and the deeper aspects of sound exploration.